Improvement Through Innovation….
Where Patients Come First….
Cases of suspected coronavirus MUST NOT just come to the surgery. If you are unsure of your symptoms, please use the Coronavirus COVID-19 Symptom Checker.
You do not need to call your surgery or 111 to go into self isolation.
You can download a SELF-ISOLATION NOTE from the NHS 111 site if you employer requests it.
Latest guidance is available at: https://phw.nhs.wales/coronavirus/
Links for further advice for patient groups:
The Cluster aims to work together to:
The current cluster plan sets out what the cluster will do between 2018–2021 towards achieving these aims.
Previous cluster plans are available at http://www.primarycareone.wales.nhs.uk/neath-port-talbot-neath
Neath Cluster Pharmacy Technician
Neath Cluster has employed an experienced pharmacy technician to support the GP practices to review patients’ medication. The technician also supports the care homes and provides training to practice staff.
Neath Cluster Young People’s Wellbeing Project
Neath Cluster has funded Bulldogs to provide the Young People’s Wellbeing Project which provides wellbeing support for young people aged 7-18 years old.
The Project is open to young people with low level mental health issues including:
- Social anxiety
- Gender identity
- Family relationships/family breakdown.
Improving the uptake of the flu vaccine
Flu can be a very debilitating illness and not every patient who is entitled to have the flu jab gets one. In order to increase the uptake of the vaccine, the cluster has
- Set up a network of flu champions
- Worked with the voluntary sector and other services to raise awareness of the dangers of getting the flu
- Trained staff to deliver flu messages
- Gone into the homes of housebound patients to administer the flu vaccine
- Reminded patients at risk of the entitlement to a free flu vaccine
Neath Cluster has worked with Neath Port Talbot Council for Voluntary Service (CVS) to organise a Have your Say event in November 2017 and a Health and Wellbeing Day in October 2018. The events provided patients with the opportunity to find out about services available locally and provide feedback on some of the services they receive.
Following on from the events, Neath Cluster has continued to work with CVS and the first meeting of Neath Cluster Patient Engagement Group was held in February 2019. The Patient Engagement Group aims to bring together patients from the eight practices to look at how practices and patients can work together to improve health and wellbeing.
At the first meeting, patients discussed the key issues affecting health services, put forward some suggestions for improvements and identified some areas where they can work with practices to improve health and wellbeing. It was agreed that the group would meet on a quarterly basis, so it will meet again in early summer 2019.
For further information on Neath Cluster Patient Engagement Group, please contact Helen Evans, Neath Port Talbot CVS on 01639 631246 or HelenE@nptcvs.org.uk.
Preventing the onset of diabetes
The GP practices in Neath cluster have been actively are working towards the prevention of the onset of diabetes. They have identified patients who run the risk of developing this condition and have invited them to have blood tests and receive lifestyle advice.