Appointments
Appointments
Accessing the Most Appropriate Care / Cael y Gofal Mwyaf Priodol
| When you contact the practice, our reception team may ask you for a brief reason for your call. This is to ensure that you are directed to the most appropriate healthcare professional or service for your needs. | Pan fyddwch yn cysylltu â’r feddygfa, efallai y bydd ein tîm derbynfa yn gofyn am reswm byr dros eich galwad. Mae hyn er mwyn sicrhau eich bod yn cael eich cyfeirio at y gweithiwr gofal iechyd proffesiynol neu’r gwasanaeth mwyaf priodol ar gyfer eich anghenion. |
| Our reception staff follow practice procedures to ensure patients receive the most appropriate care. We ask that all patients treat our staff with courtesy and respect. | Mae ein staff derbynfa yn dilyn gweithdrefnau’r feddygfa er mwyn sicrhau bod cleifion yn derbyn y gofal mwyaf priodol. Gofynnwn i bob claf drin ein staff gyda chwrteisi a pharch. |
| Patients will be offered an appointment with the most appropriate healthcare professional for their needs. This may include a GP, nurse, pharmacist, paramedic or another member of the healthcare team. | Cynigir apwyntiad i gleifion gyda’r gweithiwr gofal iechyd proffesiynol mwyaf priodol ar gyfer eu hanghenion. Gall hyn gynnwys Meddyg Teulu, nyrs, fferyllydd, parafeddyg neu aelod arall o’r tîm gofal iechyd. |
| Where appropriate, you may also be signposted to another suitable NHS service within the local cluster or Health Board, such as a community pharmacy, urgent primary care service or NHS 111. | Lle bo’n briodol, efallai y cewch eich cyfeirio at wasanaeth GIG addas arall o fewn y clwstwr lleol neu’r Bwrdd Iechyd, megis fferyllfa gymunedol, gwasanaeth gofal sylfaenol brys neu GIG 111. |
| This helps ensure that patients receive the most appropriate care in a timely way. | Mae hyn yn helpu i sicrhau bod cleifion yn derbyn y gofal mwyaf priodol mewn modd amserol. |